FAQ

You've got questions and we have answers. Here are some common enquiries we get asked.

Web Development

How much does a website cost?
Typically, we walk through a quote process with clients to provide a custom quote that takes their unique needs into account. During this time, we are also able to determine functionality requirements and recommend integrations.
How long will it take to make my website?
During the quote process, we are able to formulate a realistic timeline to complete your project. Depending on your unique needs, the entire project likely requires 8-12 weeks.
Why WordPress?
WordPress is open source content management software and currently powers nearly 30% of all websites on the Internet. The project is supported by a global community. It is a powerful, cost-effective platform that offers stability and flexibility. WordPress allows us to develop flexible and customisable websites to modern standards and observes web development best practices. Furthermore the community of web developers that use WordPress reaches far and wide and allows us to tap into this collective intelligence and bring that wealth of experience to your project. WordPress is here to stay.
Will my new site work on mobile devices?
It’s critical that every new website launched be mobile & tablet friendly. Those that aren’t are actually penalized in the search rankings by Google and the other major search engines. We use a “responsive mobile framework” which adapts its layout depending on the size of the device your website is viewed on.
Will I be able to update the content myself?
All our sites are built on a Content Management System that allows you to login and update your content. With basic computer skills, you will be able to add and edit text, images and more. All you need is an internet connection and a web browser.
Where will my site be hosted?
Your website should be hosted by a provider that specialises in WordPress hosting. We provide custom solutions to your needs and budget, including setting you up on speedy Google architecture.

Branding

What is included in my branding project?
In most cases, our branding package includes three (3) comprehensive mockups, three (3) revision rounds, a unique icon and wordmark (signature), in addition to a brand style guide that identifies logo variations, usage, colours and fonts.

Billing

What is the agency rate?
Our agency rate is $100 per hour.
What are the payment terms?
Most invoices are to be paid within 30 days of receipt. However, some projects and expenses are due on receipt.

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