Case Study: Conference Programme

National conference taps Communicreations to publish annual bilingual conference programme.

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You know you’re doing something right when your conference gets referred to as a “lovefest” during the post-event reviews. Event organizers understand the importance of the thousands of details involved in pulling off a seemingly flawless execution for those in attendance. Doubly so when it comes to bilingual productions.


Pages Published


Delegate Satisfaction

We had worked with the client (CERIC) on building engagement in the form of a long-running quarterly publication, and thus were familiar with a segment of their target audience. So Communicreations was chosen to develop promotional materials and signage, but the centrepiece was to be a first-class conference programme. One that informs and facilitates visiting delegates effortlessly through their multi-day conference experience, while organizers reap the benefits of advertising streams to offset production costs. 

One of our initial observations was that the perceived nine month sales cycle was actually at least twice that. Delegates in attendance were more likely to return with frequency if we focused on them in the current year. A detailed and well organized conference programme became central to each event — a lasting resource that made it memorable. The programme blossomed into a wonderful brand ambassador. 

None of this happened overnight, of course. But it did come together quickly because it only took a couple of years of competing against larger, entrenched competition with financial backing from the government before taking the lead. It was awesome, and we really love being part of awesome!

Sharon Ferriss

Michael has been a valued marketing partner for our annual Cannexus National Career Development Conference. He has provided strategic guidance in developing everything from sponsorship material to signage to a substantial 140-page bilingual conference programme. Throughout, he has shown his skillful design as well as attention to detail and deadline. His flexibility, responsiveness and sense of humour also make him a pleasure to work with.

Sharon Ferriss

CERIC Director Marketing, Web and New Media


Over the 13-year run of the conference programme, each edition has come with plenty of production challenges.

Challenges Solutions Results
Production. Limited production window necessitates the need for late revisions. Post-project follow-up meeting used to identify areas of improvement and establish new benchmarks. Reduced development time by 60 hours over two years; similar gains client-side.
Content. Managing content from over 100 contributors in two languages. A Content Style Guide would benefit consistency and eliminate rehashing the same stylistic questions.  Removing the emphasis on revision stages by addressing the matter in the pre-production phase saved both money and time. Word count limits improved user experience while reducing the number of pages.
Editorial Revisions. Late-term delivery of content assets allow the client to be nimble with an evolving event, but present time-sensitive production challenges. Stricter project management in the initial stages. Clearly defined roles and accountability to staff. Gains were made in the form of reduced revisioning in the later stages, freeing up time for competing priorities and sanity maintenance.
Accuracy. An evolving event comes with its fair share of revisions. Provide a preformatted spreadsheet for the client that can be imported directly into the latest version of the working publication. Eliminates a manual entry process on the production side and empowers editorial oversight client side.
Environmental. We’re always looking for ways to reduce the footprint on every job. Even small changes can net big gains on jobs of this magnitude. We moved from tête-bêche (inverted publication separating two languages) to smaller runs of unilingual editions. A 50% reduction in the number of printed pages. 


Despite facing entrenched competition, it didn’t take long for Cannexus to emerge as the “must attend” event on the career counselling calendar. The Cannexus brand quickly became recognized as an authority in the field, and has contributed greatly to the organization as a whole. The event boasts an impressive return rate of greater than 60%. The conference programme itself has consistently been a centrepiece to informing and coordinating delegates, receiving a 96% overall satisfaction rating on the conference feedback survey.


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